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Alianz Global Assistance

Help & advice

As the world’s largest travel insurance and assistance providers, Allianz Global Assistance supports millions of our customers every year. Every day, we build on our history of providing first-class products and services to travellers around the world. When you travel with Allianz Global Assistance, you’re travelling with a comprehensive, global network of support. No matter how far you travel, help is always at your finger tips.

Before you Depart

No matter what kind of trip you’re planning, you may benefit from the cover and protection of a travel insurance policy. But what kind of cover is best for you? And how does travel insurance work? 

If you have any queries, please refer to the frequently asked questions section about our travel insurance (Please see FAQs). You can also familiarise yourself with commonly used terms (Please see Glossary).

During Your Trip

Once you’re en route, you have immediate access to English-speaking medical assistance experts from anywhere in the world. Call our 24-hour call centre if you need to: 

  • Find quality medical assistance 
  • Find local assistance 

Your safety, satisfaction, and peace of mind are our number one priority. No matter where you are, no matter when you need us, we’re here to help.

When you travel, some things are out of your control, but there are many steps you can take to stay safe and keep your trip on track.
Travel Tips
We are pleased to provide you answers to some of the most commonly asked questions about travel insurance from Allianz Global Assistance.
Discover the words that appear on your policy document or on your booking confirmation