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Alianz Global Assistance

Travel Tips

  • If you are flying, arrive at the airport at least 90 minutes before a domestic flight, and two to three hours before an international flight.
  • Be aware of any current travel alerts or warnings from the Foreign & Commonwealth Office.
  • Get the latest information for your journey and destination using the Foreign and Commonwealth’s Know Before You Go Website.
  • Take a photocopy of important documents, including your passport and medical prescriptions; this will make them easier to replace if they are lost.
  • Pack prescription medicine in its original, marked containers and pack in your hand luggage.    
  • Use covered luggage tags, and fill in the details with alternative address, rather than your home address.
  • Keep valuable items like jewellery, iPads, cameras etc. in your hand luggage. Do not pack them in your checked-in luggage.
  • Carry your money, credit cards, and passport on you at all times, in either your handbag or rucksack.
  • Be discreet; do not flash large amounts of money or your passport in public.
  • Be wary of pickpockets. They often work in teams and in places you may not expect.
  • Familiarise yourself with the laws governing the region or country you are visiting.
  • If you do not speak the local language, learn a few key phrases in case you need assistance.
  • Use common sense: don’t walk in unfamiliar areas at night, don’t accept rides in unmarked taxis, and don’t accept packages with unknown contents.
    Remember, if you ever need assistance, just call our 24-hour emergency hotline at Phone UK +44 20 8686 1666